Festival Films ships videotapes, DVDs and 16mm films all over the world. Here are the questions we most frequently hear.
1. Do we sell PAL format videotapes?
NO. All of our videos and DVDs are in the NTSC format that is in standard use in the USA, Canada, Japan and other countries. PAL is the normal standard in Europe, England, Australia and elsewhere. We cannot obtain PAL tapes. However, many of you have dual machines which can play both formats.
The DVD manufacturers do not make it easy to know if their DVDs are zoned for overseas use. Can your machine play them?
2. How much is postage?
The approximate cost to air mail one videotape to Canada is $3; to England is $5; and to Australia or Japan, $8. We only charge exact shipping costs, which cannot be determined until shipment is made.
3. How do I pay?
Charge cards work very well overseas. Let VISA figure out the conversion rate. That way we charge your account the cost of goods and exact shipping right after we ship. Festival accepts VISA and Mastercard. Postal or bank money orders payable in US funds are also fine. You may even transfer money directly into our bank account. Do whatever is most convenient.
4. What does Festival Films sell?
Thousands of videotapes NOT listed at this website are also available. You may E-mail or fax me your want list and I will reply as to availability and prices.